Terri Albert, Ph.D. - Terri C. Albert received her M.S. and Ph.D. from the University of Southern California. Her research focuses on understanding customer behavior as technology is increasingly integrated into product innovation and the marketing of goods and services. This research was advanced during multiple semesters as a scholar-in-residence at NYU’s Stern School. Her work has been published in journals such as Harvard Business Review, MIS Quarterly, Journal of Advertising Research, and Multivariate Behavioral Research in addition to her textbook, E-Business Marketing. Dr. Albert’s teaching focuses on the social responsibility/holistic marketing concept. In addition, her courses have global components that often include an international experience (for example, services marketing in the U.S. and Southeast Asia). Prior to her academic appointment, she was president of a marketing consulting firm serving the financial services industry. Clients included MasterCard, Wells Fargo, and Bank of America. Professor Albert has been affiliated with the edgelab since Spring 2001.

Sudip Bhattacharjee is an Associate Professor in the Department of Operations and Information Management in the School of Business, University of Connecticut. He received his Ph.D. in Management Science and Systems, with a minor in Industrial Engineering, from SUNY Buffalo. Dr. Bhattacharjee's research interests lie in distributed systems, multi-objective optimization, information systems economics and related issues of intellectual property rights, and supply chains. His research has been published or is forthcoming in various journals such as INFORMS Journal on Computing, Journal of Management Information Systems, Journal of Business, Journal of Law and Economics, Communications of the ACM, IEEE Transactions, Decision Support Systems, and other journals and conference proceedings. He received the School of Business Innovation in teaching award in 2002, the Graduate teaching award in 2004, and the Best research paper award in 2005. His research has been highlighted in various media outlets such as Connecticut Public Television, Business Week, Washington Post, San Francisco Chronicle, Der Spiegel, Christian Science Monitor, slashdot.org, Business 2.0 Web Guide, and others.

Wayne Bragg is an independent business consultant and educator. At the University of Connecticut, Wayne teaches Cost Analysis for the Executive MBA, Part-Time MBA and the Executive Education Programs. He is also a facilitator for the Family Business Program. Wayne holds an MBA from the University of Connecticut and was recognized as “outstanding professor” by the Stamford EMBA Class of 2005. Prior to joining the University, Wayne enjoyed a 30+ year career at United Technologies Corporation, most recently as Controller at Sikorsky Aircraft. His responsibilities ranged from coaching senior executives in financial planning, capital budgeting, and supply chain strategy, to identifying and developing productivity and quality initiatives to improve operating performance. As company project leader, working collaboratively with Price Coopers and A.T. Kearney, he led several financial system implementations and strategic studies. In his private consulting business he provides business coaching and training for small business owners. His areas of interest are business plan development, performance measurement, profitability analysis and project management.

Timothy J. Dowding, Ph.D. is a Professor-in-Residence for the Uconn Operations & Information Management Department in Stamford, CT. Dr. Dowding received his Ph.D. in Instructional Media & Technology from UConn, with a minor in Cognitive Psychology. He focused on improving the usability and effectivness of software interfaces and functional design. As an Associate Professor with UCONN, his teaching duties focus on undergraduate courses in business information systems, database design, and operations management. He has over 22 years experience in training and education for adults, specializing in instructional design and development of large-scale training programs for Fortune 500 corporations including G.E. Capital, American Express, Hoffman-LaRoche, Johnson & Johnson. In addition, he has completed projects for the U.S. Navy, State of Connecticut, and Canadian government. He also was founder and president of a corporation that provided computer software training services throughout Connecticut over a seven-year period. Dr. Dowding is a graduate of the U.S. Naval Academy, and currently holds the rank of Commander in the Naval Reserves (Retired).

Ram D. Gopal, Ram D. Gopal is GE Endowed Professor of Business and Head of the Department of Operations and Information Management in the School of Business, University of Connecticut. He has won numerous School of Business research and teaching awards for his contributions in Information Systems Management. He currently serves as a senior editor for the journal Information Systems Research and his research interests span the areas of economics of information systems management, intellectual property rights, information security, and online markets. His research has appeared in premier journals such as Management Science, Operations Research, INFORMS Journal on Computing, Information Systems Research, Communications of the ACM, IEEE Transactions on Knowledge and Data Engineering, Journal of Management Information Systems, and Decision Support Systems. Many of his research papers have been frequently cited in academic and practitioner journals and in the popular press.

Wynd Harris is a member of the University of Connecticut and the GE edgelab marketing faculties. At UConn Stamford, she is the leader of both the global marketing and business intelligence marketing initiatives for the professional MBA program. In addition, she is the former director of eLearning for the campus and a founder of the faculty eLearning support lab. Doctor Harris’ articles have appeared in the Journal of Consumer Research, the Journal of Advertising, and Advances in Consumer Research. She has been a consultant to GE, Exxon-Mobil, IBM and number of smaller firms and organizations. She currently serves on the broad of directors for the Westchester-Fairfield Promotional Marketing Association. Before coming to UConn, she was a Yale Post Doctoral Fellow, Chair of the Marketing Department and Director of the Masters of Health Administration at Quinnipiac University. She worked in public administration, healthcare, and telecommunications for a number of firms and public organizations before becoming a college professor. Her current research interest are in the areas of brand management, CRM, new product development, and global marketing.

Wei-Kuang Huang, Ph.D. is an Assistant Professor-in-Residence of the Uconn Operations & Information Management Department. He received his Ph.D. in Computer Information System and MBA from Rutgers University, NJ. He teaches web application development, systems analysis and design, database management and business programming at both undergraduate and graduate levels. He has more than 5 years industrial consultation experience with an expertise in web development and project integration. Dr. Huang's main research area includes data security, access control policy and workflow management. His research appears in Journal of computer security, Journal of intelligent information system and information security related conferences.

Richard E. Hurley earned a BA from Syracuse University, a MS in Accounting from the State University of New York, a JD from the Albany Law School, and a Ph.D. in Accounting from the University of Connecticut. In addition, he maintains a license to practice as an Attorney and a Certified Public Accountant in the State of New York. He is admitted to practice before the U.S. Tax Court, the U.S. Federal Courts and the U.S. Supreme Court. Currently he is an Associate Professor in the Accounting Department at the University of Connecticut at Stamford. Since joining the University of Connecticut in 1999 he has taught several diverse accounting topics including, Financial Statement Analysis, Accounting and Security Fraud, Financial Accounting and Reporting and Managerial Accounting. His research interest includes Accounting Fraud, Detection of Fraudulent Financial Reporting, Accounting for Internal Controls and Corporate Governance and Data Mining within the financial regulatory environment.

Dr. James R. Marsden serves as the UConn Director of edgelab. He joined UConn in 1993 as Professor and Head of the Department of Operations and Information Management. He was part of a three-person team that conceptualized, initiated and oversaw the development of the Connecticut Information Technology Institute and is currently serving as its Executive Director. He also developed and implemented the Treibick Electronic Commerce Initiative. Dr. Marsden also serves as Director of the OPIM/SBA MIS Research Lab and served for several years as a member of the Advisory Board and Steering Committee of CIBER (Center for International Business Education and Research). He currently serves on the edgelab Steering Committee which selects and resources projects and oversees operations. Dr. Marsden is a two-time winner of the Chancellor's Award for IT Excellence and a co-winner of the Team Connecticut Program Award from the Office of Economic Development.

Norm Moore - Norman H. Moore holds a B.B.A., a M.B.A. from the University of Alaska and a Ph.D. in Finance from Florida State University. Prior to earning his Ph.D. he held a variety of management positions including Treasurer and Controller of a Savings and Loan Association, Vice-president of Finance for a large mineral exploration company and CEO of a computer software development and consulting firm. During his tenure in private industry he also obtained the CPA and CMA designation. Since earning his Ph.D. Norman has held faculty positions at the University of Alaska, University of Texas, University of Notre Dame and Indiana University. He currently teaches graduate courses in global corporate finance and investments, advanced corporate finance, short-term corporate finance, valuation and financial modeling. Norman has published in many of the top academic finance publications including the Journal of Finance, Journal of Financial Research, Financial Review, The Journal of Risk and Insurance, The Journal of Futures Markets, and The Journal of Quantitative Finance and Accounting. He has also published a variety of articles in leading economic and international journals and serves as Associate Editor for the Asian Banker’s Digest and The Malaysian Journal of Management. He is the author of 25 Key to Budgeting published by the New York Times.

Ramesh Sankaranarayanan - Ramesh Sankaranarayanan is an assistant professor of Information Systems at the School of Business, University of Connecticut. His current research focuses on strategic analysis of innovation, competition and pricing of digital goods such as software, music and video games, and the impact of information systems on business processes and the structure of firms. He has served as a management consultant with multinational corporations such as PricewaterhouseCoopers, Morgan Stanley, Wipro Infotech, and ICICI Ltd, providing strategy formulation and implementation, economic analysis of contracts, financial business process re-engineering, systems design and implementation using ERP software. He has also taught courses on business information systems and database management systems. Ramesh has a Ph.D. from the Leonard N. Stern School of Business, NYU, an MBA from the Indian Institute of Management, Ahmedabad, and a B.Tech. from the Indian Institute of Technology, Chennai, India.

Alex Tung - Alex Tung is an Associate Professor in the Department of Operations and Information Management at the University of Connecticut. He received his Ph.D. in Management Information Systems from University of Kentucky. He also holds a bachelor's degree in mechanical engineering from National Sun Yat-Sen University in Taiwan. His research interests are applied artificial intelligence, expert systems, and electronic commerce. His research has appeared in Management Science, Information & Management, Communications of the ACM, Journal of Management Information Systems, Decision Sciences, Decision Support Systems, European Journal of Operational Research, Journal of Multi-Criteria Decision Analysis, and numerous other leading journals.

Zhongju (John) Zhang is an Assistant Professor of Information Systems in the School of Business, University of Connecticut. He received his Ph.D. in Management Science (with minors in Economics and Operations Management) from University of Washington Business School. He also holds a B.Sc. (with honors) in Computer Science from Xi’an Jiaotong University and a M.Sc. in Computer Science & Information Systems from National University of Singapore. Dr. Zhang’s main research area is in the area of e-business/e-commerce. His research interests include pricing of data communication services, economics of information technology/systems, product differentiation, technology adoption and diffusion, data warehousing and data mining. His research has been published in INFORMS Journal on Computing, European Journal of Operational Research, International Journal on Human Computer Studies, Communications of the ACM, Electronic Commerce Research and Applications, as well as in leading international conference proceedings. He currently serves on the editorial board of Journal of Database Management.